Privacy Policy

At Reliable Used Part (accessible at https://reliableusedpart.com/), protecting the privacy of our visitors and customers is one of our priorities. This Privacy Policy explains what information we collect, how we use it, when it may be shared, and the choices available to you when you visit our website, contact us, or purchase used engines, transmissions, and other automotive parts.

By using our website, you acknowledge that you have read this Privacy Policy. Where consent is legally required, we will request it separately.

1. Information We Collect

We may collect the following categories of information when you visit our website, request a quote, contact our customer service team, or place an order.

Personal Information

Name
Email address
Phone number
Billing and shipping addresses
Information you provide when submitting an inquiry or contacting customer support

Order and Transaction Information

When you purchase products from Reliable Used Part, we may collect information necessary to process your order, including the products purchased, order details, shipping information, and payment transaction status. Payment card details may be processed directly by our third-party payment providers rather than stored on our servers.

Vehicle and Parts Information

To help identify compatible automotive parts, we may collect vehicle details you voluntarily provide, such as the vehicle’s year, make, model, engine type, VIN, or transmission specifications.

Technical and Usage Information

When you visit our website, certain information may be collected automatically, including your IP address, browser type, device information, operating system, referring pages, pages visited, time spent on the website, and other website usage data.

2. Log Files

Reliable Used Part uses website server logs and similar technologies to maintain and improve its website. These logs may record IP addresses, browser information, internet service providers, timestamps, referring and exit pages, and other technical activity.

We use this information to analyze website traffic, troubleshoot technical issues, maintain website security, understand visitor behavior, and improve our services.

3. Cookies and Similar Technologies

Our website may use cookies, pixels, tags, and similar technologies to:

Keep the website and shopping features functioning properly.
Remember visitor preferences and settings.
Understand website traffic and usage patterns.
Measure advertising and marketing performance.
Support personalized advertising where permitted and consented to when required.

You can manage or disable cookies through your browser settings. Some website features may not work correctly if certain cookies are disabled. Where required by applicable law, we will obtain consent before using non-essential cookies or similar technologies.

4. How We Use Your Information

Reliable Used Part may use collected information for the following purposes:

To process and fulfill orders for used engines, transmissions, and other automotive parts.
To arrange shipping, delivery, and order-related communications.
To respond to questions, quote requests, and customer service inquiries.
To verify vehicle compatibility and help identify suitable parts.
To process payments, refunds, returns, and warranty-related requests in accordance with our applicable policies.
To maintain, troubleshoot, and improve our website and services.
To detect fraud, prevent unauthorized transactions, and protect our business and customers.
To send order updates, service announcements, and other necessary communications.
To send marketing emails or text messages where permitted by law and where any required consent has been obtained.
To comply with applicable legal obligations and enforce our website policies.

5. How We Share Your Information

Reliable Used Part does not sell your personal information in exchange for money. However, we may share certain information with trusted third parties when reasonably necessary to operate our business.

These parties may include:

Payment Processors: To process payments and help prevent fraudulent transactions.

Shipping and Delivery Providers: To arrange delivery of purchased products and provide shipment updates.

Website Hosting and Technology Providers: To maintain our website, hosting infrastructure, security, and technical services.

Analytics and Advertising Providers: To measure website performance, understand visitor activity, and support marketing activities, subject to applicable consent and privacy requirements.

Customer Service and Business Service Providers: To help manage inquiries, orders, communications, and business operations.

Legal and Regulatory Authorities: When disclosure is required by law, legal process, or a legitimate need to protect our rights, customers, property, or safety.

We require service providers that process personal information on our behalf to handle it in accordance with applicable contractual and legal obligations.

We do not share mobile phone numbers, SMS opt-in information, or text messaging consent records with third parties or affiliates for their own marketing or promotional purposes. This exclusion applies to text messaging originator opt-in data and consent; other categories of information do not override this restriction.

6. Third-Party Privacy Policies

Our website may use third-party services or contain links to external websites. These services may have their own privacy policies and data collection practices.

Reliable Used Part does not control the privacy practices of independent third-party websites. We encourage you to review the applicable privacy policies before providing personal information to those services.

7. Data Retention and Security

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including processing orders, providing customer support, handling returns or warranty claims, maintaining business records, resolving disputes, and meeting legal obligations.

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. However, no method of electronic transmission or data storage can be guaranteed to be completely secure.

8. Children’s Privacy

Our website and services are not directed toward children under the age of 13, and we do not knowingly collect personal information directly from children under 13.

If you believe a child has provided personal information to us, please contact us. We will take reasonable steps to investigate and delete the information where required by applicable law.

9. Your Privacy Rights and Choices

Depending on your location and applicable law, you may have the right to:

Request access to personal information we hold about you.
Request correction of inaccurate personal information.
Request deletion of certain personal information.
Request a copy of certain personal information in a portable format.
Object to or restrict certain processing activities.
Withdraw consent where processing is based on consent.
Opt out of marketing communications.
Exercise applicable rights relating to targeted advertising or the sale or sharing of personal information, where those rights apply.

To stop receiving promotional emails, use the unsubscribe link included in the email. To opt out of marketing text messages, reply STOP where supported or contact us directly. Message and data rates may apply to text messages.

We may need to verify your identity before fulfilling certain privacy requests. Some information may need to be retained when required or permitted by law.

10. U.S. State Privacy Rights

Residents of certain U.S. states may have additional privacy rights under applicable state privacy laws. Depending on the law and the circumstances, these rights may include accessing, correcting, or deleting personal information, obtaining a portable copy, and opting out of certain targeted advertising, sale, or profiling activities.

Reliable Used Part will process qualifying requests in accordance with applicable law. Where required, we will provide a method to submit privacy requests and appeal a decision.

11. International Visitors

Reliable Used Part may serve customers located in different states or countries. Depending on where you access our website from, your information may be processed or stored in locations where our hosting providers or service providers operate.

Where applicable law requires additional safeguards for international data transfers, we will take the measures required by that law.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, website features, technology, or legal requirements.

Any revised version will be published on this page with an updated effective date. We encourage visitors to review this page periodically.

13. Contact Us

If you have questions about this Privacy Policy, wish to exercise an applicable privacy right, or need assistance with your personal information, please contact Reliable Used Part using the contact details published on our website.

Website: https://reliableusedpart.com/

Business: Reliable Used Part

Please use our official website’s Contact Us page to submit privacy-related questions or requests.